We, fenaco Grains, Oilseeds and Feeds, Erlachstrasse 5, CH-3001 Bern (hereafter referred to as “we/our”), take the protection of your personal data very seriously and strictly adhere to all applicable laws and provisions on data protection in Switzerland (Federal Law on Data Protection, DSG). The following explanations give you a summary of how we ensure this protection and which data we process for this purpose.

1. Party responsible 

fenaco information point
Erlachstrasse 5
PO Box
CH-3001 Berne
Tel. +41 (0)58 434 00 34
Fax +41 (0)58 433 65 35
info@fenaco.com

2. Usage data

Whenever our website is accessed and when a file is called up, general data are automatically saved on this process in a protocol file. They are stored exclusively for system-related and statistical purposes.

No data are passed on to third parties or for any other analysis, unless there is a legal obligation for such.

The following data set is saved specifically for each retrieval:

• The name of your Internet service provider
• Your IP address or the IP address of your proxy server
• The browser software version
• The operating system of your computer
• The website from which you are visiting us
• Our websites that you are visiting
• Search words that you use or have used to find our website, if applicable

3. Personal data

We only process personal data where this is permitted by law or if you have given us your agreement.

Specifically:

• a. Contact: 

If you contact us, we save your data for the purposes of processing your enquiry, as well as in the event that further correspondence might take place.

• b. Registration:

You have the option of creating your own profile.

We require various pieces of information from you for this, such as first name and surname, address and e-mail address. You will also be asked to save a user name and to set up a password to secure the account.

You also receive an e-mail from us sent to the e-mail address you have specified here for verification, and you will be requested to click a confirmation link in this mail.

We only use your data for administration purposes for your profile, and if necessary, to contact you with regard to registration.

You also have the opportunity to complete or update your details at any time via your profile.

4. Cookies

In some areas of our website we use so-called cookies. These file elements enable your computer to be identified as a technical unit during your visit to this website. This facilitates the use of our products and services, and also if you visit again.

However, you usually have the opportunity to set your Internet browser in such a way that you are informed of the occurrence of cookies, so that you can permit or exclude these, or delete existing cookies.

Please use the help function on your Internet browser to request information on changing these settings. We would point out that individual features on our website may not work if you have deactivated the use of cookies.

Cookies do not enable a server to read private data from your computer or which have been saved by another server. They do not cause any damage to your computer and do not contain any viruses.

Cookies are processed to improve the functioning of our website. This is therefore required to safeguard our legitimate interests.

5. Google Analytics

We use Google Analytics, a web analysis service of Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

Google Analytics deploys so-called “cookies”, text files that are saved on your computer and enable the analysis of your use of the website. The information generated by the cookies about your use of this website is usually transmitted to a Google server in the USA and is saved there. However, in the event of the activation of IP anonymisation on this website, your IP address will be abbreviated in advance by Google within the member states of the European Union or in other contract states to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted by Google to the USA and abbreviated there. Google will use this information on our behalf to analyse your use of the website, to put together reports on the website activities and to supply us with other services associated with use of the website and the Internet. The IP address transmitted by your browser within the scope of Google Analytics is not included with other data from Google. You can prevent the saving of cookies by setting your browser software correspondingly. However, we would point out that in this case you may not be able to use all the functions of this website in full. Furthermore, you can prevent the recording of the data (including your IP address) generated by the cookie and about your use of the website by Google, as well as the processing of these data by Google, by downloading and installing the browser plug-in available at the following link: (http://tools.google.com/dlpage/gaoptout?hl=en).

We would point out that on this website, Google Analytics uses the extension code “gat._anonymizeIp();” to ensure an anonymised recording of IP addresses (known as IP masking).

You can also prevent being recorded by Google Analytics by clicking on the following link. An opt-out cookie is then set, which prevents the further collection of your data by this website. This procedure is recommended in particular when accessing our website via mobile devices.

You will find further information on terms and conditions of use and data protection at: www.google.com/analytics/terms/gb.html or at: www.google.com/intl/de/analytics/privacyoverview.html

6. Duration of storage 

Your personal data will be saved for the duration of the legal retention period and will then be routinely deleted, unless your personal details are required thereafter to achieve the relevant storage purposes (e.g. for contract completion or contract initiation).

We check whether your data are still required and prevent deletion with regard to legal safeguarding obligations after 3 years at the latest.

7. The rights of those affected
 
Depending on the legal situation, you have the following rights of persons affected, among others:
 

a.  The right to information:
 
You have the right to request a confirmation from us as to whether personal data involving you is being processed and which data this is.
 
To do this, please send an e-mail to: mail@firma.com
 

b. Rectification / deletion of processing:
 
Moreover, you have the right to request that:

• Incorrect relevant personal data be rectified straight away (right of rectification);
• Relevant personal data be deleted straight way (right of deletion)
   
  To do this, please send an e-mail to: mail@firma.com
   

c. Right of revocation:

 
You have the right to revoke your agreement at any time. Revocation of the agreement will not affect the legality of processing that has taken place based on the agreement.
 
To do this, please send an e-mail to: mail@firma.com
 
 

8. Our data protection adviser
 
fenaco Cooperative
Andreas Bucher
Data protection adviser
Allee 1a
CH-6210 Sursee
 
9. Security  
To ensure the security of your data, we use the most up-to-date Internet technologies. During the online enquiry process, your details are secured by SSL encryption. To store your data securely, our systems are protected by firewalls that prevent unauthorised access from outside.

We also use technical and organisational security measures to protect the data you have provided to us from accidental or deliberate manipulation, loss, destruction or access by unauthorised persons. Our contract partners, who receive access to your data to provide services to you on our behalf, are contractually obliged to adhere to data protection and confidentiality.

10. Right of modification

We reserve the right to adapt this data protection declaration from time to time so that it constantly corresponds with the current legal requirements, or to implement changes to our services in the data protection declaration, e.g. for the introduction of new services. The new data protection declaration then applies to your subsequent visit.

11. Links to other websites

Our online services include links to websites from other providers. We do not have any influence on the compliance of their operators with data protection provisions.

The protection of your privacy is very important to us. Please note the following data protection declaration when using the fenaco.com website. (Text from fenaco)

Area of application
This data protection declaration applies to the fenaco.com website (hereafter referred to as fenaco.com). No liability is assumed for adherence to data protection provisions by external websites to which a link exists from fenaco.com.

Legal foundation13
Based on Article 13 of the Swiss Federal Constitution and the data protection law provisions of the Confederation (Data Protection Act), all persons have the right to the protection of their privacy as well as protection from misuse of their personal data.

Use of information
In principle, you can visit and use fenaco.com without having to give personal details. Only usage data, such as your IP address, last page visited, browser used, date, time, etc., are analysed in an anonymised way using Google Analytics for the purpose of identifying trends and improving fenaco.com. No conclusions are drawn from this in respect of you as an individual.
For certain services on fenaco.com, disclosure of your personal data is unavoidable, for example when registering for the fenaco newsletter or when completing a contact form.

Passing of data
Your personal data are neither sold nor shared with third parties outside the fenaco-LANDI Group.
In close cooperation with our hosting provider, we take care to protect the databases as far as possible from outside access, loss, misuse or forgery.

Use of cookies
In certain cases, fenaco.com uses cookies. Cookies are small text files that are stored permanently or temporarily on your device when visiting fenaco.com. The purpose of cookies is, in particular, to analyse the use of fenaco.com for statistical evaluation as well as to ensure continuous improvements.
You can fully or partially deactivate cookies in your browser settings at any time. However, if cookies are deactivated, not all features of fenaco.com will be available to you.

E-newsletter and mailings
You receive electronic newsletters and mailings from fenaco only if you agree to do so. You can also ask to be excluded from receiving other e-mails at any time.
To customise the products or services offered in electronic newsletters and mailings optimally to your requirements, fenaco can evaluate the clicking and reading behaviour of subscribers.
Please note that data that is transmitted unencrypted could be read or amended by unauthorised third parties.

Questions on date protection
Please direct any questions or requests for information, corrections or deletions via e-mail to the webmaster.

Amendments and latest updates
Amendments to this data protection declaration may be made by fenaco at any time. Please consult this declaration on a regular basis.
This data protection declaration was last updated in April 2018.